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Service. Being of service often has the tendency to change YOUR heart and soften YOU, regardless of how the recipient feels. My mom also mentioned encouraging your child to apologize and I would add that they need to not require an apology in return. Some things can be explained verbally but others need to be shown, and I think encouraging a child to serve is a great way to subtly perpetuate experiences that naturally lead one to contemplate views of compassion, empathy, mercy, humility, understanding, and gratitude.

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